E-commerce is relatively a novel concept. There are several scenarios that could describe how India will be 20 years from now and what role e-commerce will play in the India of tomorrow.


A) Indians are getting richer
With more jobs being created, the quality of lifestyle of Indians is going up. Many ‘new wealth builders’ are being added to the list of rich Indians every year.

B) By our very nature, we Indians are consumers, not producers.
Indian consumption and retail will be so huge and it will create wealth for decades to come, because Indians love to consume, not save.

C) Slow growth of offline retail infrastructure
It’s evident that offline retail infrastructure will not grow as fast as India's huge thirst for consumption. This will give the online distribution channel a special kind of importance.

D) Smartphone penetration and data consumption rising quickly at unprecedented scale
As per a recent report by Morgan Stanley, India is adding three new Internet users every second. Internet penetration connects players, enables transactions and thus enables retailing in a decentralised manner.

In India, Is E- commerce is booming ?

Assuming that India sticks to its path, focusses on Prime Minister Narendra Modi’s ‘4 Ds’ and there are no shattering external events that will impact this course of direction; e-commerce will play a major role in Indian retail, probably more than anywhere else in the world. There are plenty of reports that underline common sense with numbers and try to capture the magnitude of this development.

India’s e-commerce market is expected to grow from $2.9 billion in 2013 to more than $100 billion by 2020. In 2014, it attracted investments of more than $4 billion. The growth in online retail is upsetting traditional brick-and-mortar sellers in India who are demanding heightened protection from the government. The introduction of the Goods and Services Tax is widely expected to ease such issues.

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How will be the “process mapping” is done ?

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